Managing Librarian

LA Law Library is currently seeking an innovative and energetic librarian to manage all resource acquisitions operations for the Library's world class collection. Under the general supervision of the Director of Collection Management Services, the Managing Librarian, Serials & Acquisitions is responsible for overseeing the acquisitions, receipt, invoicing, and claiming of materials across the library, and maintains responsibility for fiscal integrity of acquisition and payment processes.

This position has overall responsibility for the oversight and disbursement of the Library's $2.5 million acquisitions budget, working closely with the Senior Librarian of Collection & Branches on budget forecasting, administration and analysis, and assists with collection development decisions. The Managing Librarian will oversee a work unit of 3 staff. The Managing Librarian initiates, negotiates and maintains relations with booksellers, subscription agents and content providers, and evaluates their performance. This position requires a dynamic, self-motivated individual who is committed to process improvement and is flexible and forward-thinking.

For a complete list of responsibilities and qualifications for this unique position please review the full job description provided below under “More Information”.

To apply for this position, please submit your cover letter and resume to the “Contact” email address below.

Starts: 3/23/2018
Ends: Until Filled
Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.
More information: Managing Librarian, Serials & Acquisitions


HelpDesk Analyst

LA Law Library is currently seeking a HelpDesk Analyst who is flexible, energetic and a team player that has the up-to-date knowledge to troubleshoot and resolve network computer requests. Must be organized and self-motivated in small teams. Excellent opportunity for learning cross-platform newer technologies. Must be patient and be able to communicate with all levels of computer experience.

RESPONSIBILITIES AND DUTIES:

LA Law Library is currently seeking a HelpDesk Analyst who is flexible, energetic and a team player that has the up-to-date knowledge to troubleshoot and resolve network computer requests. Must be organized and self-motivated in small teams. Excellent opportunity for learning cross-platform newer technologies. Must be patient and be able to communicate with all levels of computer experience.

RESPONSIBILITIES AND DUTIES:

HelpDesk Administration

      Serves as an effective, first-level technical resource to clients, both internal and external, providing assistance with hardware, software or general technology issues and requests while exercising good judgment, patience and tact.

      Uses internal helpdesk request tracking application to record and track all requests, issues, assets, status updates and resolutions providing daily monitoring and follow-up on all open requests.

      Troubleshoots issues independently to identify source and resolution while maintaining ownership until a final resolution is found or issue is reassigned.

      Follows all Library policies and procedures and maintains a professional attitude/image at all times.

      Performs basic Microsoft AD functions such as account creation, changes or deletions including Microsoft Exchange email accounts and network file access security settings.

      Configures, installs, and maintains equipment such as desktops, laptops, printers and other peripheral devices.

      Conducts regularly scheduled maintenance visits to branch and partnership locations within Los Angeles County using personal vehicle.

      Works with team members to conduct periodic audits of all technology assets.

      Actively participates in all required staff meetings.

      Completes projects and assignments efficiently and in a timely manner.

      Maintains current knowledge of industry-related applications, upgrades, and trends through continued training and self-study in order to grow professionally and support the overall technology goals and objectives for the LA Law Library.

Back-Up Monitoring

      Monitors daily backup logs for successful completion.

      Identifies and documents issues and notifies appropriate team members.

Other Responsibilities

      Provides basic training on the use of Library-provided software and hardware as needed.

      Prepares meeting facilities (e.g. Training Room, conference room) ensuring equipment readiness for projector, laptops, teleconferencing unit, and/or AV equipment.

      Conducts routine preventive maintenance on copiers by coordinating with contractor for scheduling of routine maintenance calls as well as coordinating service repair activities.

      Serves as contact with equipment maintenance company;

      Performs other duties as assigned.

For a complete list of responsibilities and qualifications for this unique position please review the full job description provided below under “More Information”.

To apply for this position, please submit your cover letter and resume to the “Contact” email address below.

Starts: 3/15/2019
Ends: Until Filled
Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.
More information: Helpdesk Analyst Full Job Description


Hours / Location

LA Law Library
301 W. First Street
Los Angeles, CA 90012
213-785-2529
Click Here for Directions

Hours:
M, W, Th, F: 8:30 am – 6:00 pm
Tue: 8:30 am - 8:00 pm
Saturday: 9:00 am – 5:00 pm

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